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Frequently Asked Questions
Appointments
We are now offering try-on appointments for sample sale items only with our local partner store in Laguna Beach, California. Please submit a request for an appointment here. Our team will be in touch with you shortly!
We are happy to offer free 1-hour appointments.
We very kindly ask that you come to the appointment freshly showered, with minimal to no makeup and no heavy fragrances. This helps to keep our samples in the best quality and condition. We recommend wearing nude undergarments and bringing your wedding-day shoes if available.
As a tiny shop, we can comfortably accommodate the bride and up to 2 guests only. Thank you for your understanding!
We are happy to offer in-house dry cleaning for a fee.
We do not offer tailoring services; however, our team is happy to recommend local trusted companies to assist you! Please note that we are not affiliated with nor responsible for the compensation or outcome of any recommended services.
Sample Sale
Sample sales are wedding dress samples that were gently used for in-store try-ons and are now offered at a competitive sale price. It is a great opportunity for brides to purchase a dress off-the-rack for a more budget-friendly price.
Sample sale items vary in condition, as reflected in the specific item description and discounted price. Most sample sale dresses are in good to excellent condition, with some minor signs of wear. When purchasing a sample sale item, it is important to understand that the item is not in brand-new condition. We recommend seeking a professional dry cleaning service to clean the item before wear and an expert tailor in order to achieve the perfect fit.
Sample sale items are final sale. We do not allow returns or exchanges on sample sale purchases. Please review the item description and contact us if you have any questions.
Consignment
In our efforts to promote sustainability, we accept consignment items on a case-by-case basis that align with the style of our brand. To inquire about selling your wedding dress with us, please email us at hello@stonebridal.com with the following information:
- Designer
- Dress Name
- Size (Altered or Unaltered?)
- Date/Year Purchased
- Original Price
- Detailed Description of Quality/Condition
- Photos of Dress
We look forward to hearing from you!